Delivery Head - Automotive Domain
- HCLTech
- 22 - 30 years
- Chennai
- 4 months ago
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Job Description
Roles and Responsibilities of Offshore Delivery Head:
- Manage vertical Delivery Unit (DU) consisting of multiple Accounts units and manage 200-1000 employees, from a programs delivery, people, financial and operational aspects
- Manage the budget P&L and Responsible Revenue & Margin for the Delivery Unit
- Manage & grow the assigned Delivery Unit through delivery of portfolio of programs / projects in the service area and enhancement of service offerings
- Strategize and ensure creation of mechanisms, processes, etc. to enable the delivery of programs / projects across various time zones
- Drive high customer satisfaction scores, operational margins and other goal matrix parameters
- Drive propositions and work with Sales proactively to create and win business
- Ensure that industry trends and developments are analyzed and solutions and IPs relevant to the service area are developed to enable solution led services
- Build and mentor teams and thereby enhance competencies to ensure organizational leadership in the service area
- Drive delivery excellence in the vertical leveraging organizational level quality initiatives
- Drive value creation in the assigned vertical
- Collaborate with different service lines to provide End to End offerings and enhanced delivery experience Specific competencies
- Experience in managing delivery programs in Embedded product/software development or Mechanical development projects for Automotive OEMs or Tier 1suppliers
- Experience in Automotive Electronics domain is added advantage
- Work closely with both internal & external stakeholders for driving growth and delivery excellence.
- Self-driven with an interest to identify and improvise business processes
- Excellent articulation and interpersonal skills.
- Strong Stakeholder Management experience
- Excellent silks in managing customers and teams with diverse culture
- Accountable for all Services lines within the DU
- Participate in customer escalation meetings, strategy discussions, RFP defense, sales-delivery planning meeting, etc.
- Responsible for building Technical relationship with the customer
- Responsible for people management support of onsite resources
- Works closely with Sales team to identify opportunities for EN and NN business growth, Proposal presentations jointly with sales.
- Responsible for the Account ACSAT and Value creation
- Analyze the Automotive Industry demands, and related emerging technologies.
- Maintain regular contact with existing clients, discuss on pain-points and solution aspects, ramp-up propositions
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Practice Manager / HeadEmployement Type: Full timeContact Details:
Company: HCLTechLocation(s): Chennai+ View Contact
Keyskills: Automotive Embedded Systems Automotive Engineering Automotive Automotive Electronics Mechanical Engineering Services
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