Client Service Executive
- IndiaMART
- 1 - 3 years
- Bengaluru
- 4 months ago
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Job Description
Sales & Service IndiaMART is India's largest online B2B marketplace, connecting
buyers with sellers. Over last 25 years, we have been continuously
evolving our platform using sophisticated business-enablement
technologies to make doing business easy. Our credo, 'Bada
Aasaan Hai,' appropriately depicts our approach. With 76 million
product offerings and 6.7 million responsive supplier base, we
provides ease and convenience to our 138 million buyers. Our IPO
was a thumping success in 2019, reaffirming the trust of our users and
investors alike.
Headquartered in Noida, we have 3,000+ employees located across 32
offices in the country.
Why Join IndiaMART :
Our greatest assets are the IndiaMARTians. For our employees
personal and professional development, we provide a variety of career
advancement opportunities as well as learning and development
activities.
They get the benefit of working with India's largest online B2B
marketplace along with a fast-paced career progression. Potential
employees can advance to the leadership roles within five years of
their work tenure. We have more than 500 employees working with us
who are testimony to this program.
The superheroes take advantage of our cutting-edge I-LEAP
program, which allows employees to "Learn as they Work. Our
Superlative Incentive Programs, arguably among the best in business
today, allows them to earn more as they do more. Key Success factors for an Individual:
Passion and drive to excel
Hunger to learn and grow
Customer Orientation
What the Role involves :
Position holder will be an individual contributor
Build and manage productive, professional relationships with clients
Ensure clients are using and deriving benefit from IndiaMART
Ensure products/services in clients e-catalog are accurately defined
Maximize revenue by upselling other services and achieve
fortnightly, monthly client retention and revenue targets
Systematic follow-up and time-bound closures
Prompt resolution of complaints
Daily 4-5 in person meetings (F2F) with clients onsite
Critical Skills of a Suitable Candidate :
Application of sales techniques
Active listening and understanding the business contexts of clients
Good Verbal and written communication
Ability to work independently
You Can Apply if you have:
60%+ marks in 10th and 12th
MBA/B Tech / Graduate with minimum 2 years experience in sales
Job Classification
Industry: Internet (E-Commerce)Functional Area / Department: Sales & Business DevelopmentRole Category: Enterprise & B2B SalesRole: Branch Sales ExecutiveEmployement Type: Full timeContact Details:
Company: IndiaMARTLocation(s): Bengaluru
Keyskills: Communication Skills Portfolio Management Client Retention Client Engagement Client Relationship
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IndiaMART is India?s largest online B2B marketplace, connecting buyers with suppliers. With a 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small & Medium Enterprises (SMEs), Large Enterprises as well as indivi...
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