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System Admin and Incident Management-Record To Report -Genpact

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 System Admin and Incident Management-Record To Report -Genpact

Job Description


Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.


Inviting applications for the role of , Support Function Team (System Admin and Incident Management, Recon Plus, PeopleSoft, Jira & SharePoint) - Record to Report


In this role, we are looking for a strong SME with extensive knowledge of accounting concepts with exceptional R2R domain experience of general accounting including month end books close, complex reconciliation and internal reporting experience. Production support & Incident management team supports all the LOBs. People Soft techno functional (Admin Role), Recon Plus tool, SQL & Jira experience are an added advantage.

Responsibilities

  • Perform management & operational reporting - Monthly MIS, Monthly performance Dashboard, Management packs to support monthly/ quarterly leadership meetings.
  • Close interaction with counterparts and end users, internal department and tech teams to resolve any settlement issues
  • Application Support activities and OOB/ Core Issues for Recon Plus
  • Global One Finance Month end related BAU (GL/AP/TE/AM) application support activities
  • Pro-active follow-ups and communication for resolution of queries
  • Providing additional analysis of ad-hoc requirements, should be able to troubleshoot process related problems
  • Month end accounting support (reconciliations, journals, ad-hoc investigations, updating checklist etc.)
  • Ensure smooth month end close & reporting every month
  • Ensure adherence and meeting the important metrics / SLA and review the timely execution of controls
  • Overall responsibility for Accuracy and timeliness of process delivery (BAU and Ad hoc request)
  • Work constantly with the onshore team to resolve any highlighted issues along with owning control

.

Qualifications

Minimum qualifications

  • Candidates with B. Com background with relevant 4-7 years of R2R experience (MBA Finance will be an added advantage)
  • Exceptional written and verbal communication skills
  • Strong Reconciliation, Accounting & Admin support experience
  • UK (with extended/US shift during close)

Preferred qualifications

  • Proficiency in Accounting & Analytical Skills
  • Proficient in MS Excel (VLOOKUP, pivot tables) and good hands-on experience on applications- Peoplesoft, Recon Plus, Jira, SQL & Google sheets etc.
  • Candidate with good R2R knowledge with analytical skills and banking domain knowledge is preferred.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification

Industry: Analytics / KPO / Research
Functional Area / Department: Other
Role Category: Other
Role: Other
Employement Type: Full time

Contact Details:

Company: Genpact
Location(s): Noida, Gurugram

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Keyskills:   System Administration Incident Management

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