Transaction Processing Associate IV
- Conduent
- 2 - 6 years
- Visakhapatnam
- 4 months ago
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Job Description
Job Track Description:
- Performs tasks based on established procedures.
- Uses data organizing and coordination skills to support the business and perform technical work.
- Requires vocational training, certifications, licensures, or equivalent experience.
General Profile
- Developed proficiency within a range of analytical or operational processes.
- Completes assignments and facilitates the work of others.
- May coordinate assignments beyond work area.
- Proposes improvements to processes and methods.
- Acts as a lead, coordinating the work of others, but is not a supervisor.
- Works autonomously within established procedures.
Functional Knowledge
- Developed skills in a range of processes, procedures, and systems.
- Acts as a technical expert in some areas.
Business Expertise
- Understanding of how best teams integrate and work together to achieve company goals.
Impact
- Impacts a team, by example, through the quality service and information provided.
- Proposes enhancements to work procedures and practices to improve efficiency.
Leadership
- Serves as a team lead.
- Allocates work to team members, as appropriate.
- Provides subject matter guidance to junior team members.
Problem Solving
- Provides solutions to problems based on existing challenges or procedures.
Interpersonal Skills
- Effectively exchanges information and ideas.
- Uses tact when working with others.
Responsibility Statements
- Manages more complex tasks that are escalated due to issues.
- Acts as a domain expert.
- Ensures TAT is met for all volumes assigned to respective shifts through proper planning.
- Ensures quality and volume is met during shifts.
- Coordinates appropriate staffing and interviews candidates.
- Collaborates with supervisors on key performance measures set by the client.
- Facilitates work allocation.
- Tracks/monitors daily and monthly reporting.
- Participates in progress improvement without impacting the quality of work.
- Communicates with teams and managers to provide work status.
- Participates in meetings with internal teams and external clients.
- Performs other duties as assigned.
- Complies with all policies and standards.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Human ResourcesRole Category: HR OperationsRole: Background VerificationEmployement Type: Full timeContact Details:
Company: ConduentLocation(s): Visakhapatnam+ View Contact
Keyskills: transaction processing aml accounts payable accounting finance non voice process operations management anti money laundering quality control production customer service invoice processing banking operations kyc recruitment
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