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Seller Support Executive @ Lumina Datamatics

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 Seller Support Executive

Job Description

Role & responsibilities

  • PO Validation: Review and validate allocation Purchase Orders (POs) to ensure accuracy in product details, quantities, and location mapping in accordance with compliance with company policies.
  • Call out Reporting: Identify inconsistencies or incorrect allocations and report them to the designated client Point of Contact (POC) for resolution.
  • SOP Adherence: Use internal tools and platforms to perform the required operations as per the SOPs.
  • Record Keeping: Maintain clear and accurate records of validated and escalated POs within the internal tracking systems.
  • Collaboration: Work closely with the client POCs to ensure smooth coordination and execution of assortment strategies.
  • Stay updated on industry trends and best practices related to purchase order management and auditing.

Preferred candidate profile

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Lumina Datamatics
Location(s): Mumbai

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Keyskills:   International Voice Process

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₹ 1-3.25 Lacs P.A

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Lumina Datamatics

Lumina Datamatics Ltd. Lumia Datamatics is among the 5 largest service providers in the eContent and eCommerce space worldwide with operations spread over three geographies, viz. India, Europe and USA.