Sr. Executive - Soft Services
- Jones Lang LaSalle
- 2 - 5 years
- Kolkata
- 4 months ago
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Job Description
- Provide support to the AFMto ensure critical operational items are attended to within agreed time frames
- To provide relief support to the F&A site teams as needed, including but not limited to the positions of Client Interface Administrator, Facilities Administrator, Facilities Officer, etc.
- To assist with the site audits & floor walks to be undertaken on entire Client site
- Assisting in tabulating site defects leading from the audits & floor walks and assisting with the setting of deadlines for the defects to be rectified
- Ensure timely training & reporting thereafter for Housekeeping, Dispatch, Pantry , Cafeteria staff etc
- Full responsibility of the site during the entire shift
- Filing of site related documents including but not limited to challans, GRNs etc.
- Ensure enough consumables stock is maintained on site & any shortfalls to be reported to the site lead
- Ensure all processes are followed as per the Standard Operating Procedures of RACI viz. Stationery, midnight snacks etc, material movement etc.
- Timely submission of reports as requested by Asst Manager & Facility Manager
- Ensure employee health & safety & related services
- Ensure that appropriate vendor escalation process is followed
- Ensure that all cleaning & maintenance schedules are adhered to
- Ensure completing any specific responsibilities as specified by the managers
- Tracking of Facility Operating Expenses
- Processing of all invoices for payment first take approval of Client / FM and then submit to MIS and billing department.
- Liaison with the client Finance team
- Client billing / invoicing and follow up payments by clients
- Monitoring of all housekeeping / pantry / stationery consumables and ensure reordering
- Maintenance of Billing Tracker
- Arrangement of all consumables and supplies for Client / VIP visits and arranging / blocking of Board rooms for meetings and Conferences and brief the Receptionist.
- Taking regular Facility rounds of the property and co-ordinate with various teams like House Keeping, Maintenance and Keep AFM / FM updated.
- To prepare the snag list soft copy date wise and coordinate with BMS and housekeeping to close the noticed points.
- Proper check on vending machines and photocopier machine reading.
- Checking H.K attendance on daily basis.
- To check food quantity, and Food testing before lunch/Dinner starts
- Coordinating for Medical Emergencies as and when required
- Take regular briefings of Help Desk/ Mail room Executive.
- Provide management advice to Helpdesk for escalated issues.
- Insure immediate response to priority Calls.
- Coordinate with facilities helpdesk regarding the arrangements of the day.
- Oversee the Mailroom process during the shift.
- Provide management advice to Mailroom for escalated issues
- To check the attendance of our vendor's employee.
- Prepare weekly shift/duty rosters
- Manage the inventory control of all facility related items.
- Maintain Proper logbook and mention the follow up jobs if pending in next shift.
- Logbook Shared with FM in every shift.
Job Classification
Industry: Real EstateFunctional Area / Department: Administration & FacilitiesRole Category: Facility ManagementRole: HousekeepingEmployement Type: Full timeContact Details:
Company: Jones Lang LaSalleLocation(s): Kolkata
Keyskills: mail room facility administration facility management soft service housekeeping vendor management security management cafeteria management guest house management general administration facility operations housekeeping management
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Jones Lang LaSalle
JLL (NYSE: JLL) is a professional services and investment management firm offering specialized real estate services to clients seeking increased value by owning, occupying and investing in real estate. A Fortune 500 company with annual fee revenue of $5.2 billion and gross revenue of $6.0 billion, J...
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