SSC CCO L2 Professional @ Euclid

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SSC CCO L2 Professional

Euclid
4 - 8 years
Bengaluru
6 months ago
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Job Description

Responsibilities Skill Set Category Services Command Centre L2 IMS

Experience: 4- 8 yrs.
Mandatory skills: French language speak / write, IT infrastructure knowledge, Windows / Unix
Tech/ Ops - Production support

Detailed Job description:

Ability to monitor the infrastructure / applicative alerts and take action to resolve the events
Escalate to business as needed
Perform Health checks to ensure the start & end of business hours
To have knowledge on IT infrastructure able to bridge calls to the business in case of known incidents
Rotational Shift 24 x 7 support
Sound knowledge & hands on experience on WIN & Unix L1 skill
Ability to communicate to users over telephone / e-mail communication in French & English
Have knowledge on handling ITSM services such as Service now, Client ITSM added advantage
Contribute towards innovative and creative process solutions for optimisation.
Identify and automate repetitive tasks
Ability to multitask on different process

Profile

Candidates with good communication & analytical skills
French language mandatory with good written and oral skills, B1 / B2 certified in French lang
Knowledge on IT Infrastructure
Practical knowledge on Windows/Unix/MSSQL/POSTGRE- L2
Job schedulers knowledge (Control-M/Autosys, UC4)
Good knowledge in Monitoring infrastructure
Understanding of ITIL concepts in Operations (Incident, Change, Problem)
Understanding of Event Management (Monitoring tools) in Infrastructure
Able to handle Incident crisis calls

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: UX, Design & Architecture
Role Category: Other Design
Role: Chief Creative Officer (CCO)
Employement Type: Full time

Contact Details:

Company: Euclid Innovations
Location(s): Bengaluru

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Keyskills: Unix French Monitoring tools Production support Event management IT infrastructure Control-M Windows IMS

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Euclid Innovations Private Limited About Euclid Innovations: Euclid Innovations is a Product Based & Technology solutions company providing innovative results to global corporations with its headquarter in NC, USA and operations in INDIA ( Hyderabad & Bangalore). We provide solutions that focu...

SSC CCO L2 Professional @ Euclid

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