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Moderator (data collections) @ Applause

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 Moderator (data collections)

Job Description

Are you a tech savvy individual comfortable using new gear & apps? Do you feel comfortable learning new tech and instructing/guiding others in their usage? If so and you're ready to get started ASAP please review these high level qualifications.


Terms:

  • Role: Moderator
  • Type: Independent Contractor
  • Location: World Trade Center, 26/1, Dr Rajkumar Rd, Malleshwaram, Bengaluru, Karnataka 560055, India
  • Start date: September 1, 2025
  • Duration: Through September 30, 2025
  • Days: Monday to Friday
  • Hours: 12 PM (Noon) to 8:30 PM IST
  • Language: Native spoken and written Kannada and/or Telugu; professional English
  • Pay rate: $4 USD per hour

Responsibilities:

  • Learn about and use devices in various activities for data collection
  • Moderate participants while conducting data collection activities
  • Download, validate and upload related data files
  • Perform basic troubleshooting on smart devices; set up, clean smart devices;
  • Raise device problems or reported issues to the designated Lead
  • Collaborate with team members and communicate updates across the team
  • Attend related trainings, status and related team meeting
  • Potentially assist other participants in data collection sessions

Qualifications:

  • HS completion; BS Degree preferred
  • Kannada and/or Telugu native fluency; English professional fluency
  • Able to work from the Bangalore office 5 days a week
  • Strong communications skills
  • Customer service experience - IT/hardware/wearables a plus!
  • Can follow detailed technical documentation & instructions
  • Problem solving capabilities
  • Be a quick learner
  • Must be dependable!Role & responsibilities

Preferred candidate profile

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations Support
Role: Operations Support - Other
Employement Type: Contract

Contact Details:

Company: Applause App Quality
Location(s): Bengaluru

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Keyskills:   Moderation Technology Customer Focus Training

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Applause

Applause helps brands retain customers by testing digital experiences globally, ensuring quality across devices, languages, and demographics at scale.