Associate Director - Account Management
- Cleartax
- 10 - 15 years
- Mumbai
- 4 months ago
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Job Description
Associate Director Account Management
(Large Corporates Segment)
Job Description
Clears Vision
Clear is simplifying and digitizing the CFOs office.
Our pioneering technology is transforming the CFOs office in complex charters, such as compliance, accounts payable and financing. This is driving productivity and efficiency along with a significant change in compliance for our clients.
Clear works with 4000+ corporates and 6 lac SMEs. This has propelled our CAGR to 70% for the last three years. We are tracking at $30m ARR. In India, Clear has 3 platform solutions for the CFOs office. And we have successfully expanded to new geographies - Middle East and SouthEast Asia. As countries (20+) digitize compliance, we are best-positioned to leverage the tailwinds and transform the CFOs office.
Mission for Associate Director - Sales
Drive Clears account management charter in the geography. Lead and coach a five-member team of Strategic Account Managers in engaging with CFOs at Fortune 500 and top-tier Indian enterprises understanding their business challenges and creating value through Clears technology solutions.
Role Outcomes
1. Revenue Growth: Lead the team to achieve sales targets through exceptional account management. Grow revenues by building deep client relationships, identifying and converting upsell and cross-sell opportunities.
2. Client Retention and References: Become the partner of choice for the client team, create stickiness and grow NRR. Leverage the deep relationships and success stories for references that grows Clears business
3. Team Management: Groom the individual contributors to become sales superstars and leaders. Build the right sales discipline, process and habits that become the foundation of a winning sales team.
Key Experiences
1. Account Management:
a. Proven track record in delivering account management targets - upsell, cross-sell and renewals.
b. Building deep client relationships, especially with CXOs.
c. Demonstrated ability to negotiate contracts, upsell products/services, and effectively close deals.
2. Client Management:
a. Strong interpersonal and communication skills to build trust-based relationships with key stakeholders.
b. Experience in understanding and proactively addressing client needs and concerns.
3. Coaching:
a. Enjoys coaching individuals, positively impacting clients and/or the company.
b. Setting clear performance goals and KPIs, conducting regular performance reviews, and providing constructive feedback.
4. Voice of Customer:
a. Experience coordinating with internal project teams and senior managers to ensure successful service delivery.
b. Proficiency in analyzing account performance data to assess client satisfaction and develop actionable insights for strategy optimization
Key Requirements
- An MBA degree from a reputed institute will be preferred
- Over all 10-15 years of experience in sales, with a focus on strategic accounts or enterprise-level clients in the B2B SaaS space.
- Excellent communication skills
- Learning mindset
- Thrive in a startup environment
Job Classification
Industry: FinTech / PaymentsFunctional Area / Department: Sales & Business DevelopmentRole Category: Enterprise & B2B SalesRole: Enterprise & B2B Sales - OtherEmployement Type: Full timeContact Details:
Company: CleartaxLocation(s): Mumbai
Keyskills: B2B SaaS Revenue Growth Team Management Client Management Coaching Account Management Client Retention and References
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Cleartax
ClearTax is Indias leading fintech SaaS company on a mission to simplify finances for Indian businesses and individuals. Trusted by over 6 million users, 1 million businesses, and 60,000+ CAs, we offer solutions across tax filing, invoicing, GST compliance, mutual fund investments, and more. Our pl...
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