Apollo Hiring Customer Support- Marathi Process
- Apollo Hospitals
- 1 - 4 years
- Hyderabad
- 4 months ago
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Job Description
Apollo Telehealth Services is hiring a customer care executive for voice process.
Position: Customer Support Executive
Qualification: Any Graduate or Intermediate.
Freshers or with Experience of 1 - 3 years in Voice Process
Work Location: Madhapur, Hyderabad (Landmark: Durgam Cheruvu Metro Station)
Call Center Executive Job Responsibility :
1. Identifying Customers needs, Clarify information, research each issue and provide solutions.
2. Follow Communication Scripts when handling different topics.
3. Build Sustainable relationships and engage customers by taking the extra mile.
4. Keep records of all conversations in our call centre database in a comprehensive way.
5. Should be able to coordinate with various teams to ensure smooth service to customers
Requirements:
1. Previous experience in a customer support role or customer call-handling knowledge.
2. Strong Phone & Verbal communication skills along with active listening.
3. Customer focus and adaptability to different personality types.
4. Ability to multitask, set priorities and manage time effectively.
5. Flexible to work in Rotational shifts in Night shift as well for Males.(NO night shift for Female candidate)
6. Good typing skills.
7. Self Transportation.
Note:
*******Excellent command over English, Hindi & Marathi is mandatory with fluency*******
Interested candidate can share their updated resume on what's app 8639839***
Company Website URL: http://www.apollotelehealth.com/
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Bilingual / Multilingual Support - Voice / BlendedEmployement Type: FreshersContact Details:
Company: Apollo HospitalsLocation(s): Hyderabad
Keyskills: inbound Marathi voice process Bpo bba domestic bpo customer service Outbound Process Contact center Customer Relationship Customer Support Domestic process marati Bpo Voice Telecalling International Voice process Hindi
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