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Hardware Engineer @ Silver Touch

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 Hardware Engineer

Job Description

We are looking for a skilled and service-oriented Hardware & Network Support Engineer to manage and maintain our IT hardware and network systems. The ideal candidate will have hands-on experience in troubleshooting hardware issues, resolving network problems, and supporting video conferencing operations.

Qualifications & Experience:

  • Option 1: Bachelors Degree in Engineering with minimum 1 year of relevant experience
  • Option 2: Diploma in Engineering with minimum 3 years of relevant experience
  • Proven experience in hardware maintenance of computers, printers, and networking equipment
  • Working knowledge of network troubleshooting and video conferencing systems

Key Responsibilities:

  • Perform installation, configuration, and maintenance of desktops, laptops, printers, and other IT hardware
  • Diagnose and resolve hardware issues including system failures, printer malfunctions, and peripheral connectivity
  • Troubleshoot and resolve network-related problems, including LAN/WAN connectivity, IP conflicts, and router/switch issues
  • Operate and support video conferencing systems, ensuring smooth setup and functionality during meetings
  • Maintain inventory of hardware assets and ensure timely upgrades and replacements
  • Document technical issues and resolutions for future reference and reporting
  • Collaborate with internal teams and external vendors for efficient issue resolution

Preferred Skills:

  • Familiarity with basic network protocols and configurations
  • Ability to work under pressure and manage multiple support requests
  • Strong analytical and problem-solving skills
  • Effective communication and documentation abilities
  • Experience with Linux OS is a plus

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: Hardware
Role: Hardware - Other
Employement Type: Full time

Contact Details:

Company: Silver Touch
Location(s): Mumbai

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Keyskills:   Hardware Maintenance printers and network support Hardware Engineering operate video conferencing Hardware Troubleshooting

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Silver Touch

Silver Touch from the day of its establishment in 1995, is endowing clients, enterprises with its innovative IT Solutions. Our team of experts from all walks of applied sciences and work together to deliver super-smart organizational intelligence. We firmly believe in integrating our skills with ou...