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International Voice Process Executive - Us Shift - Sal Upto 6 Lpa @ Trigent Software

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 International Voice Process Executive - Us Shift - Sal Upto 6 Lpa

Job Description

Greetings from Trigent Software!!


Hiring for Customer Support Executive - International Process


**Only candidates who have excellent communication can apply**


Role: Customer Support Representative

Process: HR Voice

Mode of Work: Work from Office

Location: Bangalore (Bellandur)

Working Days: 5 days

Shift: US Shift

Qualification: Graduates (Fresher) & Grads and Undergrads (Exp)


Salary: 0 months to 7 months - 3.8 LPA

8 months to 5 years - 4.8 LPA

5+ years - 6 LPA


Responsibility:

Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.

Create focused communications to reinforce existing processes or introduce new ones.

Help manage the tools used for agent communications.

Good verbal and written communication Minimum 4yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit Work from client location in Bellandur on the basis of US shift.


Rounds of Interview: VERSANT > HR > OPS


Preferred Candidates Profiles:

* Candidate should be comfortable working in US Shift

* Candidate should be comfortable working in a Contractual role


Perks and Benefits:

* 2 - way cab facility

* Food facility


Interested candidates can contact HR Reena at @8072181*** or can share their resumes to re****s@tr****t.com


Regards,

HR Reena

Trigent Software

8072181***

re****s@tr****t.com

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Contract

Contact Details:

Company: Trigent
Location(s): Bengaluru

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Keyskills:   Customer Support International Voice Us Voice Process Strong Communication Skills International BPO Strategic Thinking Leadership Skills

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₹ -4 Lacs P.A

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Trigent Software

Trigent Software Inc