Manager Business Operations (Airline Process)
- Accelya
- 10 - 20 years
- North Goa
- 4 months ago
- Email to a friend
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Job Description
Manager Business Operations
Location - Goa
Role purpose
As a Manager - Business Operations, you will be responsible for implementing and monitoring multiple business processes to ensure they are completed in a quality, efficient and timely manner to achieve SLA's. you will also be responsible for ensuring operations within the budgeted cost, highlight cost overrun proactively and plan for cost overrun prevention.
Duties & Responsibilities:
- Ensure that all process, e.g. Flown revenue, Sales liability, Interline billing, etc are accounted for accurately and in a timely manner, and reflect the correct values in the monthly Financial Statement
Identify the other Revenue leakage areas in the Revenue Accounting processes and ensure that corrective action based on type of discrepancy is taken so that the revenue of the company is protected
Perform completeness and integrity checks in revenue accounting system and liaise with the other teams internally to ensure that the closing disciplines and monthly deadlines are met
Identify the revenue process related discrepancies/reporting issues and ensure that they are escalated at the level as outlined in the control frame work
Liaise with clients and other revenue accounting teams in Accelya to resolve discrepancies with fare circulars and customer deals to ensure continuity, clarity and completeness
Monitor the system changes through upgrade documents and information received to ensure that Standard Operating Procedures and Work Instructions are updated in line with the new system functionalities and/or enhancements to existing functions. This involves assessing the impact of system changes to see if they can be implemented to improve the existing processes and bring efficiency
Coordinate with the Quality Assurance Team to develop and implement quality management framework. Ensure compliance to regular process audits. Ensure quality feedback is taken into account and the issues are not repetitive at the user level.
Knowledge, Experience & Skills
- Proven work experience as a team leader or supervisor.
Good excel skills.
Hands-on experience implementing business processes.
In-depth knowledge of the process/module handled of a product.
Documentation and Review of the process
Bachelor's degree
What do we offer?
- Open culture and challenging opportunity to satisfy intellectual needs
- Flexible working hours
- Smart working: hybrid remote/office working environment
- Work-life balance
- Excellent, dynamic and multicultural environment
About Accelya
Accelya is a leading global software provider to the airline industry, powering 200+ airlines with an open, modular software platform that enables innovative airlines to drive growth, delight their customers and take control of their retailing.
Owned by Vista Equity Partners long-term perennial fund and with 2K+ employees based around 10 global offices, Accelya are trusted by industry leaders to deliver now and deliver for the future.
The companys passenger, cargo, and industry platforms support airline retailing from offer to settlement, both above and below the wing. Accelya are proud to deliver leading-edge technologies to our customers including through our partnership with AWS and through the pioneering NDC expertise of our Global Product teams.
We are proud to enable innovation-led growth for the airline industry and put control back in the hands of airlines.
For more information, please visit www.accelya.com
Interested candidates can share profiles at an**********e@ac****a.com with below mentioned details:
Current CTC
Expected CTC
Notice Period
Job Classification
Industry: Software ProductFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations ManagerEmployement Type: Full timeContact Details:
Company: AccelyaLocation(s): North Goa
Keyskills: Revenue Leakage IATA refund audit Revenue Accounting Airline Fare Audit Ticketing Sales Audit Amadeus Travel Process Sabre fare filling Galileo Air Ticketing
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