Specialist Solution Engineering (Low cost Carrier Business)
- Accelya
- 3 - 6 years
- Mumbai
- 5 months ago
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Job Description
Role Purpose:
As a Business Consultant/Product Expert/Specialist, you will be responsible for customer engagement related to Low cost carrier Passenger Revenue Accounting implementations.
Your role will involve collaborating with cross-functional teams, engaging with customers and other industry experts, and supporting the sales and marketing efforts to drive product adoption and revenue growth.
As a Business Consultant/Product Expert/Specialist you will possess a greater level of expertise in the application of techniques and can use them to resolve extremely complex business problems in their area of expertise.
As a Business Consultant/Product Expert/Specialist you will possess a greater level of expertise in the application of techniques and can use them to resolve extremely complex business problems in their area of expertise.
Duties and Responsibilities:
- Develop a deep understanding of our product, its features, and its competitive advantages.
- Understand and gather the requirements, provide solutions by mapping various business processes of client with the Product
- Create Epics and Stories and obtain sign off from customer
- Participate within Scrum meetings and provide insights into the stated requirements
- Collaborate with the product development team to provide feedback and insights from customers to help shape product roadmap and enhancements.
- Analysis of testing results and signoff
- Work closely with the sales and marketing teams to create product messaging, positioning, and sales collateral.
- Conduct product demonstrations and presentations to potential customers, both in-person and remotely.
- Gather and analyze customer feedback to identify areas for improvement and provide input for future product iterations.
- Provide product training and support to internal teams, including sales, customer support, and implementation teams.
- Stay up-to-date with industry trends, emerging technologies, and competitive products to maintain a competitive edge.
- Collaborate with customer success teams to ensure customer satisfaction and successful adoption of the product
Knowledge, Experience & Skills:
- Individual Contributor role
- Bachelors degree in business, marketing, computer science, or a related field (or equivalent work experience).
- Proven experience in a product specialist, Business Analyst role for Low cost carrier Passenger Revenue Accounting or similar role, preferably in the technology industry.
- Strong understanding of SAFe and Agile product management principles and practices.
- Excellent verbal and written communication skills, with the ability to effectively present complex concepts to both technical and non-technical audiences.
- Demonstrated ability to build strong relationships and collaborate effectively with cross-functional teams.
- Analytical mindset with the ability to gather and interpret data and market research.
- Self-motivated and results-oriented, with a proactive and hands-on approach to problem-solving.
- Familiarity with security and access management products or related technologies is a plus.
- Ability to work in a fast-paced, dynamic environment and handle multiple priorities simultaneously.
- Good self-management skills, including ability to escalate issues in a timely manner and work to deadlines.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Software Development - OtherEmployement Type: Full timeContact Details:
Company: AccelyaLocation(s): Mumbai+ View Contact
Keyskills: Product management Computer science Access management Analytical Agile Market research Customer support Scrum Customer engagement Revenue accounting
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Accelya
Accelya is a leading global provider of technology products and services to the travel and transport industry. Founded in 1976, Accelya delivers financial, commercial, cargo and analytics solutions designed for a world on the move. Formed through the merger of Accelya and Mercator, Accelya provides ...
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