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Customer Support(Banking Process)& Content Moderator (Non-Voice) @ Axis

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 Customer Support(Banking Process)& Content Moderator (Non-Voice)

Job Description

1 Customer Support Executive Voice (Banking Process)


Eligibility:


  • Min. 1 year of experience in Customer Support (Voice)
  • Banking domain experience preferred
  • Graduate in any stream
  • Strong communication skills in English & Hindi/Telugu

Responsibilities:


  • Handle inbound/outbound calls related to banking queries
  • Resolve customer concerns & ensure satisfaction
  • Maintain accurate documentation of all interactions

Compensation & Benefits:


  • CTC: Up to 3.5 LPA (Hike based on current/last CTC)
  • Travel Allowances

2 Content Moderator Non-Voice Process


Eligibility:


  • Min. 1 year of experience in Content Moderation
  • Qualification: 12th Pass / Graduate
  • Strong attention to detail & knowledge of online content guidelines
  • Comfortable with Non-Voice process

Responsibilities:


  • Review & moderate user-generated content
  • Identify and flag policy-violating content
  • Ensure accuracy & compliance with platform rules

Compensation & Benefits:


  • CTC: 3.5 LPA
  • Take-Home Salary: 22,000
  • Shift Allowance: 1,700
  • Performance Allowance: Up to 2,700

Interview Process (Both Roles)


  • Rounds: HR Round Assessment Operations Round
  • Mode: Walk-In Interview

  • Drop your Portfolios/Resumes to HR Vidya : 960326287

  • Email : vi***********************s@gm**l.com

Job Classification

Industry: Analytics / KPO / Research
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins

Contact Details:

Company: Axis
Location(s): Hyderabad

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Keyskills:   Customer support executive Banking Process Content Moderation Voice Process Inbound Process Communication Skills Non Voice Process Outbound Process

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₹ 1-3.5 Lacs P.A

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