Experience Hiring For International Voice Process
- AM Infoweb
- 1 - 3 years
- Pune
- 4 months ago
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Job Description
AM INFOWEB
Act as a mediator between insurance company's/law firms and hospitals, doctors, clinics medical facilities. Do a follow-up on medical reports of patients who have been discharged from the mentioned medical institutes.
The main aim is to get the medical facility reports within the time frame mentioned by the client.
Key Responsibilities:
Handle inbound and outbound calls to medical facilities, doctors' offices, and other healthcare providers to retrieve medical records.
Navigate through medical records systems efficiently to locate and retrieve requested information. Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory requirements.
Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner. Document all interactions and maintain detailed records of medical records retrieval activities.
Collaborate with internal teams to ensure the timely delivery of medical records to clients.
Requirements:
Excellent communication skills in English, both verbal and written. Strong interpersonal skills and the ability to build rapport with clients. Basic knowledge of medical terminology is preferred but not mandatory.
Ability to work in a fast-paced environment and adapt to changing priorities. Minimum educational qualification: Graduation/Awaiting final semester results.
Benefits:
Competitive salary package up to 40,000 CTC and In-hand 35,000 monthly. Performance based 7000 Incentives.
Comprehensive training program provided.
Opportunity for career advancement and skill development. Positive and collaborative work culture.
Employee benefits such as medical insurance and incentives. Fixed US shift /Saturday Sunday Off / Over Time Paid.
To Apply:
Call or Whatsapp on 9049097***
email : am********d@am******b.co.in
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Customer Retention - Voice / BlendedEmployement Type: Full timeContact Details:
Company: AM InfowebLocation(s): Pune
Keyskills: BPO Fluent English International Voice Process US Process Good English Communication International Call Center Debt Collection Night Shift Voice Process KPO Voice Support International BPO
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AM Infoweb
WE BELIEVE IN RELATIONS, BUSINESS FOLLOWS We have acquired brilliance in delivering, a superior level of client satisfaction to our customers all over the world, by offering excellent Outsourcing services.
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