Process Trainer || Policybazaar || Gurugram
- Paisabazaar
- 2 - 7 years
- Noida, Gurugram
- 4 months ago
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Job Description
Job Description Process Trainer
Location Gurugram
Job Responsibilities:
- Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity.
- Coordinate training schedule, set up, creation of training materials and follow-up.
- Training new employees in areas including sales training, product knowledge, customer communications and internal systems.
- Responsible for providing the product knowledge on Health Insurance to all new joiners.
- Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers
- Assist in delivery of on-going training programs
- Evaluate training and report on trainees
- Reviewing trainings performances and preparing participants score sheets
- Arrange for follow-up training, or report following training sessions
- Timely & constructive feedback and counselling of the trainees
- Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc.
Desired Skills:
Required from a training background
Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring.
Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching
Ability to communicate and resolve issues that affect Performance Criteria
Ability to handle escalations from employees
Ability to escalate issues to their supervisor or other internal departments
Candidate should be comfortable working from office 6days - Gurugram
Kindly share your resume at am********h@pa********r.com
Job Classification
Industry: FinTech / PaymentsFunctional Area / Department: Teaching & TrainingRole Category: Corporate TrainingRole: Process TrainerEmployement Type: FreshersContact Details:
Company: PaisabazaarLocation(s): Noida, Gurugram
Keyskills: Process Training Training Training Need Analysis Life Insurance Insurance Training Training And Development TNA OJT Learning And Development Sales Training TNI Training Delivery
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