Front Desk Receptionist
- Cordelia Cruises
- 3 - 6 years
- Mumbai
- 5 months ago
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Job Description
About Company:
Cordelia Cruises is India's only premium cruise line. We aspire to promote and drive the cruise culture in India through experiences that are stylish, luxurious, and, most importantly, inherently Indian. Empress boasts 796 cabins, 11 decks, multi-cuisine restaurants, bars & lounges, live entertainment, a rock climbing wall, casino, spa overlooking the ocean and so many activities to keep you entertained all day long. Its more than a destination. Its a literal city on the sea!
Job Summary:
The Receptionist cum Admin is responsible for managing the front desk, providing excellent customer service, and
ensuring smooth communication and operations within the office.
Key Responsibilities:
- Welcome and assist visitors, ensuring a positive experience.
- Manage all incoming phone calls, providing information and redirecting as needed, ensuring professionalism
in all interactions. Receive and distribute mail and packages.
- Provide administrative support to various departments.
- Ensure the front desk area is organized and presentable.
- Support in managing office operations such as maintaining office security by controlling access via the
reception desk (monitoring logbook, issuing visitor badges, etc.).
- Ensure that the workspace is always neat, organized, and presentable.
- Coordinate and manage meeting rooms, schedules, and appointments for employees and visitors.
- Ensure the front desk area, corridors, and office space are organized and clean.
- Assist in booking flight tickets and other travel arrangements.
Qualifications & Skills:
- Prior experience in front desk, receptionist, or customer service roles preferred.
- Excellent verbal and written communication skills.
- Strong customer service skills, with a friendly and approachable demeanor
- on the sea!ing and organizational abilities; proficiency
Job Classification
Industry: Hotels & RestaurantsFunctional Area / Department: Administration & FacilitiesRole Category: AdministrationRole: Front OfficeEmployement Type: Full timeContact Details:
Company: Cordelia CruisesLocation(s): Mumbai
Keyskills: Receptionist Activities Office Assistance Administration Office Administration Front Desk Front Office Front Office Operations Reception Office Coordination General Office Management
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