ServiceNow CSM
- ServiceNow
- 8 - 13 years
- Hyderabad
- 4 months ago
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Job Description
Please Share Your Updated Resumes to mm**i@me*******p.com or aj*************i@gm**l.com
Exp:8+yrs
Rel:6+yrs in CSM
Work Mode: Hybrid/Office
Location: Pan India
Technical skills: (ServiceNow CSM Developer + Custom App )
Develop and implement ServiceNow CSM solutions in alignment with client needs.
Lead technical solution design sessions and contribute to process improvement and documentation within the CSM domain.
Design, code, and troubleshoot applications within the ServiceNow platform, focusing on CSM modules.
Manage the platform and infrastructure, ensuring the smooth operation of Customer Service Management processes.
Provide advanced support for ServiceNow CSM, including troubleshooting, bug fixes, and root cause analysis.
- ServiceNow Scripting Development & implementation
- Experience in UI Pages/Macros, Menus, Workspace, Workflows, Flow designers, Flow Actions, Integration Hub, Spokes, REST/SOAP API Solutioning
Experience in Service Catalogue, Knowledge Management, Scoped Applications. Experience in Reporting & Performance Analytics
Experience in Service Portal with JavaScript, Bootstrap, HTML, Server-Side Scripting & Style Sheets
Experience in Application Development on ServiceNow, Experience in App Designer, Application Scope Access Controls
Experience in UI Scripts, UI Policies, UI Policy Actions, Variables, Variable Sets, Business Rules, Script Includes, Glide System, Glide AJAX
Knowledge of ServiceNow OOTB APIs, ServiceNow best practices
- Candidate is expected to be good in English communication in Both verbal and written
2. Candidate should be self-driven and individual contributor having min dependency on other team members as this will be Agile based execution model
3. Candidate should be aware of Agile Project Execution Methodologies and Ceremonies and processes followed in Agile.
4. Candidate should have good understanding on overall development processes and quality processes followed with in development processes.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Software Development - OtherEmployement Type: ContractContact Details:
Company: Mergen ServiceNow COELocation(s): Hyderabad
Keyskills: Servicenow CSM ServiceNow Scripting Custom Application Servicenow Development CSM domain
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