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ServiceNow Developer @ HTC Global Services

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 ServiceNow Developer

Job Description

We are seeking a ServiceNow Developer with 5 + years of experience in conceptualizing design, developing and implementing solutions using the ServiceNow Platform.
Requirements:
  • Compare, evaluate and implement new features and technologies, and integrate these into the ServiceNow Platform.
  • Ability to translate business processes with workflows, validation rules and process builder into configuration.
  • Work with a variety of users to gain information, and develop intra-system trade-offs between different users, as necessary; interact with a diverse client base and outside contacts.
  • Maintain documentation on system configurations, maintenance processes and schedules.
  • Providing 2 nd and or 3 rd level incident support, change management, along with maintaining the upkeep of technical records and documentation.
  • Follow team software development methodology and ServiceNow best practice methods for administration, configuration, and development.
  • Ensures effective problem analysis and resolution of issues of moderate scope in a timely fashion and escalates issues when needed to appropriate levels of IT or Business.
  • Provides off hours (on-call) support as it relates to IT functional area.
#LI-Hybrid #LI-MK2

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Back End Developer
Employement Type: Full time

Contact Details:

Company: HTC Global Services
Location(s): Chennai

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Keyskills:   warranty management customer relationship service management business development customer support aftersales marketing technical support key account management after sales service customer handling after sales management dealer management crm

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HTC Global Services

HTC Global Services (India) Pvt. Ltd.Established in 1990, HTC is a leading global IT Solutions and Business Process Outsourcing (BPO) provider with headquarters in Troy, Michigan. HTC is a mid-sized IT company with over 6000 qualified and experienced professionals. HTC has a strong client base ...