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NOC Engineer L2 @ HTC Global Services

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 NOC Engineer L2

Job Description

About the Role:

Seeking a highly skilled NOC Engineer L2 with an experience of 5 years to join our dynamic team.

Requirements:


  • Extensive experience working as an NOC engineer.

  • Proven experience in troubleshooting network infrastructure based on SOP.

  • Should have in-depth knowledge of networking and devices like Cisco, Juniper, Palo Alto, VPN and Access points.

  • Familiarity in responding to network alerts and hardware malfunctions.

  • Expertise in diagnosing and troubleshooting network errors.

  • Exposure in tracking and documenting network issues; compile incident reports.

  • Must perform root cause analysis for future improvements.

  • Lead Bridge calls for P1/P2 issues.

  • Should mentor and support L1 engineers.

#LI-AS1 #LI-Hybrid

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: IT Network - Other
Employement Type: Full time

Contact Details:

Company: HTC Global Services
Location(s): Chennai

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Keyskills:   Root cause analysis Networking VPN Network infrastructure Network troubleshooting Mentor Hardware cisco

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HTC Global Services

HTC Global Services (India) Pvt. Ltd.Established in 1990, HTC is a leading global IT Solutions and Business Process Outsourcing (BPO) provider with headquarters in Troy, Michigan. HTC is a mid-sized IT company with over 6000 qualified and experienced professionals. HTC has a strong client base ...