Job Description
KEY RESPONSIBILITIES:
Ownership of Licensing and Productivity of Sales force.
This position exists to ensure the following:
1. All Sales Team members ( SMs and Agents are trained on Companys Products Processes and undergo Mandatory Compliance Training.
2. Agents are Trained as per the set business norms.
3. Transfer of Skills from Classroom to field takes Place.
4. Environment of learning is created in the office.
5. Alignment and emotional attachment between business & training team
6. Support to Defense business.
The position would focus on improving the IRDA pass percentage and enhancing the productivity of both Agents and Sales Managers. This will be achieved through various programs & interventions such as
1. Enabling ramp up of office by Licensing of Agents
2. New Agent Launch process.
3. Achieving end-to-end excellence in sales process through Need based solution sales.
4. High product knowledge.
5. Knowledge of financial market operations.
6. Ensuring Sound work habits.
7. Creating Sharp market focus: Middle: Mass Affluent: Business & HNI.
8. Excellence in customer service.
9. Certifications and ongoing learning.
10. Compliance training.
11. Ethical sales processes.
One on one coaching
o Field support to new Agents
o Individualized development plans in consultation with branch manager / sales manager.
Office specific development initiatives.
o Design the training calendar for the office
o Product launch
o Small group interventions.
On boarding of new Sales Managers..
o Facilitate and anchor the on-boarding process for SMs in co-ordination with the BM. Support HO Content cell as SMEs
o Value add in at least I project with HO training design and content cell w.r.t new / improvements in training content.
Administrative control.
o Training effectiveness measure: dash boarding.
o Release and adherence to training calendar.
o Training MIS reports
MEASURES OF SUCCESS:
Pass% of Agents.
Achievement of new agent productivity
Achievement of new SM/ PM productivity..
Pass % of ongoing certifications for OP (Defense)
% Of performing agents enrolled for continued education programs.
Support to Sales to achieve Business Goals
Self-development programmes completed.
Training process audit score.
Desired qualifications and experience:
Graduate in any discipline.
Candidates having completed / undergoing diploma / specialized programmes in Training & Development preferred.
1- 2 years in sales, preferably insurance sales.
At least 1 year in training delivery in Life Insurance Company
Total experience 4- 6 years.
Age 25 36 years.
Desired attitude: The incumbent will be a person passionate about developing people & constantly upgrading his / her personal competence. Will be high caliber sales professional with a strong inclination to transfer his / her abilities to others & making a personal impact on the lives. To be a success in this role the incumbent will need to easily move between being a trainer and a business coach. A high internal conviction with the role of training is critical for success as will the ability to connect and bond with all the different constituents of the office.
Support provided: Best in class Train the trainer on Facilitation Methodology, Sales process, Products, Coaching techniques, Field observation methods etc. will be provided. The incumbent will be eligible for all continuous education programmes available in the organization.
Perks and Benefits
Best in the industry
Job Classification
Industry: Insurance
Functional Area: Teaching, Education, Training, Counselling,
Role Category: Teachers
Role: Teachers
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization, Graduation Not Required
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: Pramerica Life
Location(s): Ranchi
Website: http://www.pramerica.in
Keyskills:
Learning
Facilitation
Sales Process
Life Insurance
Team Training
Business Training
Compliance Training
Training Management
Training Delivery
Train The Trainer