International Voice Process Professional @ eClerx

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International Voice Process Professional

eClerx
0 - 3 years
Mumbai
4 months ago
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Job Description

Designation;

Analyst: Voice/ Chat Process.

Majorly involves technical assistance and customer service.

Analyze customer needs and recommend appropriate solutions.

Ensure high levels of customer satisfaction through excellent service.

Preferred candidate profile

Graduation is must.

Fresher/ experienced both can apply.

Must have good English communication skills.

5 Days working with two days rotational offs/9 hours shift -8 hours working.

Flexible to work in US shift timings/ Night Shifts

Perks and benefits

Cabs for all employees (Girls/ Boys).

Free Medical Insurance of Rs. 1 Lakh

Free 24*7 MEDICAL HELPLINE for all employees.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: eClerx
Location(s): Mumbai

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Keyskills: Chat Process Communication Skills Spoken English Fluent English Bpo Customer Service Bpo Voice Voice Process International Voice Process

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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eClerx

International Voice Process Professional @ eClerx

Home > Voice / Blended