Product Experience Specialist
- Globallogic
- 5 - 10 years
- Bengaluru
- 5 months ago
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Job Description
Description:Join GlobalLogic, to be a valid part of the team working on a huge software project for the world-class company providing M2M / IoT 4G/5G modules e.g. to the automotive, healthcare and logistics industries. Through our engagement, we contribute to our customer in developing the end-user modules firmware, implementing new features, maintaining compatibility with the newest telecommunication and industry standards, as well as performing analysis and estimations of the customer requirements.
Requirements:
Basic Qualifications
810 years of UX/product design experience; 35 years in senior roles with increasing influence over strategic and cross-product work.
Bachelors or Masters in Design, HCI, Psychology, or related disciplines; strong preference for premier institutions (e.g., NID, IIT).
Proven experience in finance, banking, or fintech environments. designing for domains like payments, lending, investments, or B2B financial tools.
Demonstrated success designing for enterprise-scale SaaS and multi-tenant platforms.
Advanced expertise in Figma, FigJam, Miro, Adobe CC, interactive prototyping, and design system tooling.
Skilled in integrating qualitative insights and quantitative signals
Proven experience leading or maintaining design systems across federated product teams.
Expert across the full product lifecycle, with advanced use of design and research tools and strategic application of AI in experience design.
Deep experience with Lean UX, proficient in Agile frameworks, workflows, and team collaboration models.
Strong facilitation, stakeholder engagement, and storytelling skillscomfortable presenting to C-level audiences.
Understanding of front-end technologies (HTML, CSS, React), data visualization, and accessibility standards.
Stay abreast of emerging technologies and trends, particularly in AI-driven product experiences, personalized user journeys, and innovative interaction paradigms.
Job Responsibilities:
Product Strategy, Vision, and Planning
Co-own product vision with product and tech leads by applying design-led opportunity mapping, journey modeling, and strategic foresight to shape holistic, service-level experiences.
Translate business OKRs into outcome-driven roadmaps and experience KPIs; lead long-term concept validation through design sprints and storytelling.
Customer Experience Research, Insights, and Execution
Run regular research cycles using tools like usability tests, insight dashboards, and analytics to support continuous discovery.
Turn insights into opportunity backlogs and design hypotheses that shape product strategy and test plans.
Share insights across teams and lead sense-making sessions to keep user needs central to prioritization.
Combine analytics, sentiment data, longitudinal studies, and ethnographic research to build rich insight pipelines.
Product Design and Development
Deliver scalable feature frameworks and modular UX patterns to support long-term growth.
Build unified, cross-platform experiences by designing workflows that connect visual design, service logic, and system capabilities
Design interaction models based on real user behavior, incorporating AI and adaptive UX patterns.
Validate designs at scale using A/B testing, usage analytics, and production data.
Set UX quality benchmarks with metrics like task success, time on task, and friction scores.
Partner with engineering to optimize handoff, maintain component libraries, and ensure high-quality delivery.
What We Offer:
Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.
Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment or even abroad in one of our global centers or client facilities!
Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.
Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.
Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.
Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: UX, Design & ArchitectureRole Category: UI / UXRole: User Research ManagerEmployement Type: Full timeContact Details:
Company: GloballogicLocation(s): Bengaluru
Keyskills: css ux adobe xd prototyping user interface designing medical insurance miro team professional development soft skills training product design react.js workflow analysis system figma collaboration design html data visualization lean ux agile framework communication skills
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