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International Voice Process Professional @ eClerx

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 International Voice Process Professional

Job Description

Majorly involves technical assistance and customer service.

Analyze customer needs and recommend appropriate solutions.

Ensure high levels of customer satisfaction through excellent service.

Preferred candidate profile

Graduation is must.

Fresher/ experienced both can apply.

Must have good English communication skills.

5 Days working with two days rotational offs/9 hours shift -8 hours working.

Flexible to work in US shift timings/ Night Shifts

Location-

Navi Mumbai,Thane,Mumbai,Chandigarh,Mohali,Pune,Mumbai,India,Gurugram,Coimbatore,Mumbai Suburban,Bengaluru,Dombivli,Chennai,Chand,Panchkula,Pimpri-Chinchwad,Panvel,Ulhasnagar,Kharar,Hyderabad, Pune, Mumbai, Gurugram, New Delhi, Chennai, Hyderabad, Noida, Ahmedabad,Bhiwandi,Manesar,Tiruppur,Andheri,Whitefield,Kalyan,Tambaram,Secunderabad,Noida,Greater Noida,Gandhinagar, Vashi, Dombivli, Navi Mumbai, Panchkula, Thane, Mohali, Kharghar, Gachibowli, Manesar, Delhi, Belapur, Kalyan, Panvel, Borivali, Dwarka, Palakkad, Kandivali, Indiranagar, Ulhasnagar, Sohna, Faridabad, Ghaziabad, Indirapuram, Airoli, Andheri, Koramangala, Badlapur, Kukatpally

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: eClerx
Location(s): Mumbai

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Keyskills:   International Voice Process Communication Skills Bpo Customer Service customer service Voice Process Chat Process

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