Key Accounts Manager
- Airtel
- 2 - 7 years
- Noida, Gurugram
- 4 months ago
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Job Description
Role & responsibilities
Responsible for end-to-end telecom & connectivity needs of a set of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment Accounts. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and new product solutions. Deliverables (Maximum 5-6 key responsibilities)
Deliverables
Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOs
Driving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention of the existing revenue
Augment solution selling, and drive new product penetration in emerging markets
Co-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.
Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn control
Major Challenges:
To work in alignment with processes on Data and Voice
To work on retention of existing revenue as well and grow new products.
Account Penetration & Product Penetration
Decision level
Prime: Final Decision Making authority, accountable to the Management
Shared: Decisions reached jointly with peers on a collective basis
Contributory: Makes a major contribution to a decision or policy judgment reached by others
Demonstrate (Key competencies)
Commercial Acumen
New Age Consultative Selling
Customer Service Orientation
Key Account Planning & Management
Executive Presence ability to handle CXO discussions
Enterprise/ Carrier Product Knowledge
Negotiation skills
Ability to devise creative ideas to attract the target customers attention
Regular Follow up
Preferred candidate profile "
MBA or equivalent
Preferred:
B. Tech. + MBA
Working Experience
Preferred:
B2B Sales Experience in Telecom/ Technology domain
Job Classification
Industry: Telecom / ISPFunctional Area / Department: Sales & Business DevelopmentRole Category: Enterprise & B2B SalesRole: Key Account ManagerEmployement Type: Full timeContact Details:
Company: AirtelLocation(s): Noida, Gurugram
Keyskills: Cloud sales Cyber Security Saas Sales Cyber Security Sales Enterprise Sales
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