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TL and QA For Customer Service Telugu/Tamil @ Randstad India Pvt Ltd

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 TL and QA For Customer Service Telugu/Tamil

Job Description

We are hiring for one of our leading clients in the online gaming industry.

Position 1

Team Leader -Customer Service Telugu and Tamil must
CTC: 6 to 7 lacs
Shift Timings: 8 am to 5 pm/ 5 pm to 2am
Transport: No
Allowance: upto 7 K (Shift, Transport and food- all put together)
Shift Rotation: Every 30 days once
Work location: HSR layout
Should be able to managing a team of CSR's( Voice, Email and chat- Tamil and Telugu)
6 days working

Position 2

Quality Analyst- Telugu ( Voice, Email and Chat)
CTC : 6 to 7 lacs
Shift Timings: 8 am to 5 pm/ 5 pm to 2am
Transport: No
Allowance: upto 7 K (Shift, Transport and food- all put together)
Shift Rotation: Every 30 days once
Work location: HSR layout
Quality Audits for a team of CSR's( Voice, Email and chat- Telugu)
6 days working

Esops equal to CTC for both the positions.


Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization, Graduation Not Required
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Randstad India
Location(s): Bengaluru

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Keyskills:   cca Customer Service Email csr cce customer support executive customer care call centre bpo cco customer support cse Chat Team Leading customer support representative cso customer support officer customer care executive

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₹ 6,00,000 - 7,00,000 P.A

Randstad India Pvt Ltd

RANDSTAD INDIA PVT LTD HPE