AR caller - International Voice Process (Night Shift)
- AGS Health
- 0 years
- Chennai
- 4 months ago
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Job Description
Dear Candidates,
Greetings from AGS Health!
Job Title: Trainee Process Associate AR Caller
Process: International Voice Process
Roles & Responsibilities:
- To address outstanding or assigned AR through analysis and phone calls by using available resources.
- Utilization of all possible tools and applications available to take into account the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer, or adjustment.
- To report trends/patterns in denials, claim submission errors, credentialing issues, and billing-related roadblocks to the immediate reporting manager.
- To meet the established SLAs (service level agreements) for production and quality
- To update the outcome of the calls or analysis clearly and coherently in the billing system.
- To utilize the P & Ps (policies and procedures) established for the process, and also stay updated with changes made to the P & Ps
- To improve the performance based on the feedback provided by the reporting manager/quality audit team.
Qualification: Graduate fresher- BBA., BA., B.Com., BCA, B.Sc (Physics, Chemistry, CS, Maths), Passed out year - 2020 - 2025
Please Note: Diploma, B.E./B.Tech/ME/ M.Tech are not eligible to apply
Interview Process- Only direct walk-in interview
Time and venue:
Tuesday & Wednesday
11 AM - 3 PM
Contact - Syed - 7305024***
Prince Infocity II, 1st Floor, R.S.No:283/3, 283/4, Door No:141 Kottivakkam Village, Rajiv Gandhi Salai, Kandanchavadi, Chennai, Tamil Nadu 600096
Rounds of Interview:
1. HR Interview
2. Online Assessment - Grammar & Aptitude
3. Versant Test - Language Assessment
4. Operational/Technical Interview
Shift Timing: 05:30 PM to 2:30 AM or 7:00 PM to 4:00 AM Night Shift (US Shift). Should be flexible for both shifts.
Transport: Two-way transport is available based on boundary limits.or 7:00 PM to 4:00 AM Night Shift (US Shift). Should be flexible for both shifts
Location: Chennai - Ambattur (should be flexible to work in any facility)
Job Type: Full-time, Regular / Permanent
Benefits:
- Saturday Sunday fixed Week Offs.
- PF ESI Gratuity
- Health insurance.
- Performance bonus
- Competitive remuneration
- Free cab transport
Required Skills:
- Good Verbal and Written Communication skills
- Should be comfortable working with Night shifts.
- Sound analytical skills
- Logical thinking
Interested candidates can WhatsApp their updated resume to 7338950***
Thanks & Regards,
Aishwarya - HR
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Customer Onboarding - Voice / BlendedEmployement Type: Walk-insContact Details:
Company: AGS HealthLocation(s): Chennai
Keyskills: Spoken English Bcom bba BPO bca Fluent English Business English Fluent Grammar English Language Voice Support Voice process US Process Communication Skills fresher Bpo Voice AR Calling English Literature us voice process International Voice Process
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