Customer Support Executive
- Sutherland
- 0 - 2 years
- Hyderabad
- 4 months ago
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Job Description
Greetings from Sutherland Global Service.! We are hiring for International Non-Voice Process. We are looking for Fresher and experienced (Minimum 2 Years) candidates who want to build their career in the international domain by having decent verbal communication skills.
Interview Process:
- HR Round
- Online Assessment
- Operation Manager Round
NOTE: Must have Decent Communication & Typing skills.
DOJ - Looking for an Immediate Joiner
Responsibilities:
- Manage customer interactions with professionalism and composure, even in high-pressure situations
- Resolve customer concerns efficiently while identifying and anticipating future needs
- Apply insights from customer feedback to improve service quality and personal performance
- Adapt to evolving processes and confidently handle situations with limited information or changing priorities
- Use internal systems and technology tools effectively to assist customers and troubleshoot issues
- Handle multiple customer interactions simultaneously while maintaining accuracy and attention to detail
- Build rapport and trust through consistent, empathetic, and solution-oriented communication
- Demonstrate a solid understanding of banking products and services to provide accurate and helpful support
Required Candidate profile:
- Hiring for Currently Pursuing with distance education (Correspondence).
- Highest Qualification + 2/ Graduation not mandatory
- Work from Office
Shift timing: - Rotational Night shift with rotational off.
Interested candidates can come for the direct walk-in interview to the office on 20/08/2025 (Wednesday), 21/08/2025 (Thursday), 22/08/2025 (Friday) by 10.00 AM - 1.00 PM. Kindly mention "HR Shiek" at the top of your resume.
Note: - Kindly mention "HR Shiek" at the top of your resume for reference.
Contact Person: - Shiek Abdullah
Contact Number: - 6379305*** (What's App)
Location: - 7th Floor, North Wing DivyaSree TechRidge, Block P2, Manikonda, Hyderabad, Telangana 500089
Landmark: - Divya Shree 7th Floor
G-Map Location: - https://maps.app.goo.gl/XenGkn28aLjhMfQQ9
Disclaimer: - Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TA*******k@Su*************l.com
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Non Voice - OtherEmployement Type: Walk-insContact Details:
Company: SutherlandLocation(s): Hyderabad
Keyskills: Excellent Verbal And Written Communication Skills Excellent Communication In English
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