Social Media Associate - Noida - Vcare Call
- Vcare Call Centers
- 1 - 6 years
- Noida, Gurugram
- 4 years ago
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Job Description
Need Social Media Associates (Should Have Laptop & Wifi). Able to Handle Social Media Accounts (Excellent Written Skills)
Job descriptionConnect and Interact with customers on Social Platforms including but not limited to Facebook, Twitter, Linkedin or Instagram etc.
Work on Community portals like Consumer grievance forums.
Reviewing complaints /Post /Blogs of the organization. Compose responses independently and in accordance with processes guidelines.
Work along with team to complete unresolved issues by creating, developing, and implementing an action plan
Provide professional yet personalized experience on all interactions with the customers on Social media and consumer Platforms.
Required Candidate profile
Should be graduate (Any Stream)
Should have excellent writing skills.
Should have minimum 1 year Experience in similar field (Handling Social media accounts)
5 days working with Rotational offs
Should be comfortable with 24*7 Rotational shifts
Having working experience on Zendesk would be preferable but not mandatory.
Should have working Laptop and High speed Internet connection (Wifi or Broadband).
Telephonic Interview's (Monday to Sunday)
E- 25, Sector- 63, Noida
Call HR - 9599663***, 8370855***, 8851451***, 9650773***, 8383858***
Job Classification
Industry: BPO, Call Centre, ITeSFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Back Office/Web/Transaction Processing
Role: Back Office/Web/Transaction Processing
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: Vcare Call Centers India Pvt. LtdAddress: Sec- 63, NOIDA, Uttar Pradesh - 201301,India
Location(s): Noida, Gurugram
Website: http://www.vcarecallcenter.com
Keyskills: Interactive Social Media Executive twitter social media officer blogs facebook social media executive social media specialist social media social media analyst writing skills
Vcare Call Centers
Vcare Call Centers India Pvt. Ltd Vcare Corporation specializes in developing innovative and cost- effective software solutions that help its clients in achieving desired results. We, at Vcare, don't just work for customer satisfaction but for their elation. We provide flexible, scalable and sec...
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