Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Customer Engagement Executive @ Axis Max Life

Home > Customer Success

 Customer Engagement Executive

Job Description

Role & responsibilities

  • Managing office administration assets and upkeep of the same.
  • Agents Contracting
  • New Business Processing
  • Banking of Initial & Renewal Premium
  • Managing Petty cash & vendor payments
  • Retention of Surrender Requests
  • Execution of all Service Requests - Post Policy Issuance
  • Reverting on customer queries and complaints
  • Maintaining high NPS Scores
  • Life and Health Claims processing
  • Handling compliance issues
  • Audit Rating

Preferred candidate profile

  • Graduate / Post-Graduate in any discipline.
  • 2-3 years experience handling front end customer services
  • Knowledge of service quality is required

Language's Required


  • English
  • Hindi

Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Axis Max Life
Location(s): Mumbai

+ View Contactajax loader


Keyskills:   Customer Engagement Customer Support Customer Service Branch Operations Customer Experience Customer Retention Customer Handling

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ Not Disclosed

Similar positions

Customer Care Executive

  • eClerx
  • 0 - 3 years
  • Mumbai
  • 3 days ago
₹ 1.25-3 Lacs P.A.

Accenture hiring International Customer Service Representative 55k TH

  • Accenture
  • 1 - 6 years
  • Bengaluru
  • 10 days ago
₹ .75-5.5 Lacs P.A.

Opening For Process executive (Mapping) - Freshers (Hyderabad)

  • Cognizant
  • 0 - 1 years
  • Hyderabad
  • 10 days ago
₹ Not Disclosed

Assistant Manager - Customer Engagement

  • Axis Max Life
  • 2 - 5 years
  • Kolkata
  • 11 days ago
₹ Not Disclosed

Axis Max Life