Disputes Credit/debit Card Non Fraud (ccnf) Chargeback @ HCLTech

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Disputes Credit/debit Card Non Fraud (ccnf) Chargeback

HCLTech
2 - 7 years
Chennai
4 months ago
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Job Description

Job Description

The process is part of the Disputes Credit/Debit Card Non Fraud (CCNF), and it involves review of claims submitted by customers and analysis of data and documents pertaining to the claim.

Responsibilities:

Peer level review of all Deliverables.
Chargeback Analyst is responsible for processing payment related disputes for card payments, responsible for facilitating the research, resolution and acquiring the dispute handling skills of payment related dispute claims.
Ensuring timely delivery by processing team within the defined quality metrics.
Follows written Business Rules for business activities.

Job requires:

Excellent written communication skills in English.
Willingness to work in rotational shifts.
2+ years of experience in banking
Good knowledge of Banking principles
Good knowledge of Chargeback principles
Good Analytical skills and Logical reasoning
Should be a team player with good interpersonal skills
Graduation in any discipline

Job Classification

Industry: BPM / BPO
Functional Area / Department: BFSI, Investments & Trading
Role Category: BFSI, Investments & Trading - Other
Role: BFSI, Investments & Trading - Other
Employement Type: Full time

Contact Details:

Company: HCLTech
Location(s): Chennai

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Keyskills: Chargeback debit card disputes Non Fraud Card Payments Dispute Management Credit Cards

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Disputes Credit/debit Card Non Fraud (ccnf) Chargeback @ HCLTech

Home > BFSI, Investments & Trading - Other