Urgent - Senior Manager - Presales - Real @ UK Realty

We are looking for a dynamic, high-energy individual.
He/she should have pleasing personality and excellent communication skills.
Lead a team of 4-5 associates.
Servicing of leads generated from the ATL and BTL marketing activities and driving productivity in terms of walk-ins and bookings from the Contact Centre team.
Lead nurturing and strategic lead business management to ensure the right product is pitched to the customers using a consultative approach; thus adding to revenues at no additional cost towards lead generation
Call Centre Agent Training :Training the team on Presales operations
Managing various reports for all of the above operations
Data management
Vendor Management
Call Quality monitoring
End to End presales lead generation process acquisition, nurturing, closure & transition
Managing contact centre operations in an outsourced tele-calling set-up for a specific campaign
Responsible for maintaining effective relationships with vendor partners, internal stakeholders & team members
Responsible for customer insights, analytics and predictive buying behaviour leading to better prospect segmentation, profile targeting & product positioning
Timely reporting and MIS generation for business and campaign performance
Responsible for call quality and on-call customer experience
Responsible for training and learning development of the frontline outsourced team
Responsible for process optimisation at various levels such as data management, CRM technology enablement, email marketing and BTL marketing