Hiring || Sopra Steria || Noida || Backend Operations || Yogendra
- Sopra Steria
- 0 - 2 years
- Delhi, NCR
- 4 months ago
- Email to a friend
- Report this job
Job Description
Greetings from Sopra Steria!
Job description
Hiring Backend operations specialist!
Work Location - Noida
Role - Process Associate
- BPS Customer Service / Customer Handling experience, Excellent communication skills (spoken and written), Excellent computer proficiency, Comfortable with 24/7 working environment / Comfortable with Flexible-offs
- Adept in MS Office (XL/Word)
- Should have cleared the Typing test with accuracy as detailed below:
Utilities requirement threshold Speed (20 WPM)Accuracy Minimum 90%.
- Should not have limitations in regards to identifying colors ( no color blindness)
Candidates should be available to join in short notice
- Manage both incoming and outgoing contact to and from our customers using all available methods of contact (email/letters)
- Work actively as a team to achieve a top quartile position and performance is achieved consistently
- Help manage and support all aspects of customers queries from move homes, billing, payment plan to meter exchange/exceptions
- Help to support our continuous improvement & reduction in repeat contact (unwanted, wanted and associated complaints) month on month by ensuring timely processing of work with quality
Ensure we are delivering a first class customer service through proactive communication & resolution to customer queries
Qualifications -
- Bachelors Degree (Technical graduates are not eligible) (No BTech and BCA)
- Fresher to 1 year of experience people can apply.
Interview Location and Job location - Plot No. 20 & 21, Seaview Special Economic Zone, Building 4, Sector 135, Noida, Uttar Pradesh 201304
- Interested people can come for walk in interviews to the mentioned address on ( 19th August ' 25)
Contact Person - Yogendra Singh Bisht
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Back OfficeRole: Back Office OperationsEmployement Type: FreshersContact Details:
Company: Sopra SteriaLocation(s): Delhi, NCR
Keyskills: Backend Operations Backend Backend Process Document Verification Back Office Operations
Similar positions
Sopra Steria
Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by c...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in