Customer Support Executive - Voice/Backend- Gurgaon
- Teleperformance (TP)
- 0 - 3 years
- Noida, Gurugram
- 4 months ago
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Job Description
Greetings from Teleperformance!!
We have an excellent opportunity for Freshers.
If interested please share the cv at ba**********a@te****************s.com with keyword "Gurgaon Backend" or contact at 7384484***
Contact Person Name- Barnali
Contact Number- 7384484***
Process- International Backend Process
Shift- Rotational
Working Days- 5 days /week , 2 days rotational week off.
Education- Any fresher graduate or HSC
Both way cab facilities
Only immediate joiners preferred.
Roles and Responsibilities
- Assist the hearing impaired to communicate with their loved ones confidently
- Listen to audios and edit AI transcript in real time to facilitate real time conversation
- Active listening, understanding, good grasp of UK and US English communication with good typing speed is required
- Focused, attentive and good command of English language who can edit and rectify transcript in real time by typing while maintaining accuracy
Desired Candidate Profile
- 0-1 year of experience in International BPO, Customer Support, or similar industry.
- Strong grasp of US & UK English (listening and understanding) with good typing speed required
- Ability to work on rotational shifts including night shifts.
- Basic knowledge of computer applications and internet usage with good typing speed.
- Should be smart, focused with active and attentive listening skills (preferred candidates should be well versed with English, should have the ability to understand and rectify transcript with ease and accuracy)
Interview Rounds
- HR Round
- Assessment
- Operation Interview
If interested please share the cv at ba**********a@te****************s.com with keyword "Gurgaon" or contact at 7384484***
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Non Tech Support - Voice / BlendedEmployement Type: FreshersContact Details:
Company: Teleperformance (TP)Location(s): Noida, Gurugram
Keyskills: typing voice Email Support Non Voice Process back office Semi Voice Chat Support Non Voice blended process Bpo Non Voice International Chat Process Email Process customer support Chat Process typing speed chat backend Email Writing data entry email
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