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Customer Support Specialist @ Sembark Travel

Home > Customer Success, Service & Operations - Other

 Customer Support Specialist

Job Description

Client Onboarding & Support Executive

Responsibilities:

  • Manage client onboarding, data setup & system customisation.
  • Coordinate with design team for branding collaterals.
  • Conduct client training via Google Meet/Zoom.
  • Provide onboarding materials & ensure milestone completion.
  • Handle client queries (WhatsApp/Email/Zoom), troubleshoot & escalate when required.
  • Ensure smooth handover to Technical Support team.

Benefits:

  • Competitive salary & growth opportunities.
  • Training & development support.
  • Collaborative work environment.

Apply at: sh**a@se****k.com
Contact: 9535568***

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: Sembark Travel
Location(s): Jaipur

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Keyskills:   Customer Support Product Support Escalations

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₹ 2-3 Lacs P.A

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Sembark Travel

We are a fast-growing B2B SaaS startup transforming the travel industry with smart management solutions. Sembark has built a powerful platform for tour operators and DMCs to simplify operations, save time, and improve customer experiences. Our tools help businesses cut turnaround time by 80%, boost...