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Lead - Data Platform Engineering @ freshworks

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 Lead - Data Platform Engineering

Job Description

Job Description
As an MDM Technology Analyst (IC3), you will be responsible for supporting the implementation, maintenance, and enhancement of Master Data Management (MDM) solutions utilizing tools such as Reltio, Reltio Integration Hub (RIH), Informatica MDM, and SQL/Python scripting. This role will also involve working with MDM workflows, D&B/ZoomInfo/Salesforce connectors, and ensuring smooth integration across systems. You will collaborate with cross-functional teams to ensure data integrity, quality, and accessibility across the organization.
Key Responsibilities:
MDM Implementation & Configuration:
Implement and configure MDM solutions using Reltio while ensuring alignment with business requirements and best practices.
  • Develop and maintain data models, workflows, and business rules within the MDM platform.
  • Work on Reltio Workflow (DCR Workflow & Custom Workflow) to manage data approvals and role-based assignments.
Data Integration & Transformation:
  • Support data integration efforts using Reltio Integration Hub (RIH) to facilitate data movement across multiple systems.
  • Develop ETL pipelines using SQL, Python, and integration tools to extract, transform, and load (ETL) data.
  • Work with D&B, ZoomInfo, and Salesforce connectors for data enrichment and integration.
Data Quality & Governance:
  • Perform data analysis and profiling to identify data quality issues and recommend solutions for data cleansing and enrichment.
  • Collaborate with stakeholders to define and document data governance policies, procedures, and standards.
  • Optimize MDM workflows to enhance data stewardship and governance.
Stakeholder Collaboration & Support:
  • Work closely with business teams, data stewards, and IT teams to understand and resolve MDM-related issues.
  • Conduct user training and provide ongoing support to ensure successful adoption of MDM tools and processes.
  • Stay updated on industry trends and emerging technologies in MDM, data integration, and data governance.
Qualifications
Education: B.E / B. Tech in Computer Science, Information Technology, or a related field.
Experience: 5-8 years of experience working with Reltio MDM in a profe

Job Classification

Industry: Software Product
Functional Area / Department: Engineering - Software & QA
Role Category: DBA / Data warehousing
Role: Database Developer / Engineer
Employement Type: Full time

Contact Details:

Company: Freshworks
Location(s): Chennai

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Keyskills:   Computer science Automation Data analysis Workflow Data quality Informatica Information technology SQL Python Salesforce

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freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end-user. More than 50,000 companies -- from startups to public companies ...