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Staff Engineer - Site Reliability @ freshworks

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 Staff Engineer - Site Reliability

Job Description

Job Description
Responsibilities
  • Design, write, and deliver software to improve the availability, latency, and efficiency of Freshworks Products & Platforms.
  • Develop scalable, cloud-native architectures that support business growth.
  • Design and implement self-healing and auto-scaling mechanisms.
  • Manage availability, latency and performance of mission critical services and build automation to prevent problem recurrence.
  • Independently determine and develop architectural approaches and Infrastructure solutions.
  • Define strategy, vision, and roadmap adhering to well architected principles of performance, availability, scalability, performance and resilience
  • Experience with AI-driven system optimization or predictive analytics for IT operations.
  • Drive blameless postmortems for large scale incidents.
  • Define and drive automation and orchestration strategies.
  • Strategize cost optimization across Freshworks Cloud environment.

Qualifications
  • Experience: 10-15 years
  • Advanced understanding of programming concepts (data structures, algorithms, object-oriented programming).
  • Experience with relevant

Job Classification

Industry: Software Product
Functional Area / Department: Engineering - Software & QA
Role Category: DevOps
Role: Site Reliability Engineer
Employement Type: Full time

Contact Details:

Company: Freshworks
Location(s): Hyderabad

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Keyskills:   Automation Linux Architecture GCP RDBMS MySQL Oracle IT operations Troubleshooting Monitoring

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freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end-user. More than 50,000 companies -- from startups to public companies ...