AM/ DM Operations | Amritsar @ Kochar Infotech

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AM/ DM Operations | Amritsar

Kochar Infotech
6 - 8 years
Amritsar
10 months ago
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Job Description

Manage and oversee day-to-day operations.
Ensure compliance with company policies, SLAs, and quality standards.Monitor KPIs (e.g., call volume, response time, CSAT) and implement strategies to meet or exceed targets.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Manager
Employement Type: Full time

Contact Details:

Company: Kochar Infotech
Location(s): Amritsar

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Keyskills: Operations BPO Management Bpo Operations Process Management Customer Service Management Bpo Operations Management SLA Management Operations Management

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₹ 5-7 Lacs P.A

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Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

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Kochar Infotech

Kochar Infotech Limited Kochar Infotech Ltd. is a technology company helping enterprises achieve Digital Transformation in Customer Experience & Business Efficiency. We are a team of 2500+ Solution Providers, serving clients in over 20 countries. Our Clients include International Brands su...

AM/ DM Operations | Amritsar @ Kochar Infotech

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