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Senior Analyst - Sales Commission @ freshworks

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 Senior Analyst - Sales Commission

Job Description

Job Description
The Senior Sales Commission Analyst serves as a subject matter expert in sales commission. In this role you will be managing and improving the sales commissions program at Freshworks. This requires working closely with Revops ,Sales leaders, Payroll and HR teams to ensure timely and accurate commission processing for direct, indirect and overlay sales roles on a global level; including channel partner. Key Deliverables
  • Configure and manage compensation plans E2E in Xactly Incent.
  • Design Employee Incentive Plan template and workflow for roll-out and signoff including document approval tracking.
  • Skilled at optimizing large, complicated SQL statements and performance tuning. Ability to convert requirements into SQL code modules independently.
  • Strong understanding of ETL concepts and relational database.
  • Manage the monthly commission process in Xactly Incent, including timely electronic distribution of plan Document and tracking acceptance, maintaining quota, hierarchy/rollup ensuring Xactly commissions calculations comply with the plan, managing exception requests and data validation.
  • Testing of commission system to ensure commissions calculate correctly for the changes in the Plan and compensation structure.
  • Provide ongoing training for new and existing sales field and sales management on Xactly software and commission processes.
  • Assist in onboarding new hires, promotions, and terminations in Xactly.
  • Prepare system uploads, calculate, and reconcile the commissions payout.
  • Act as Point of Contact for all commissions related questions and provide thorough and timely answers to the sales and sales management teams.
  • Effective communicator who can take complex logic and scenarios and describe them simply and clearly to internal sales users.
  • Assist in preparing and analysing monthly or quarterly reports and presentations on the sales performance.
  • Create and maintain documentation to effectively manage all sales commission processes.
  • Provide cross-functional support regarding commissions related inquiries and requests.
  • Ensure compliance across the process and provide support for audit requirements.
  • Ad Hoc projects and requests, as needed
Qualifications
  • 3-5 years of proven work experience in sales commission & incentive process in software/ITES organizations
  • 3+ years of Xactly administrator/developer experience in configuring new Sales Plans as

Job Classification

Industry: Software Product
Functional Area / Department: Sales & Business Development
Role Category: Retail & B2C Sales
Role: Retail & B2C Sales - Other
Employement Type: Full time

Contact Details:

Company: Freshworks
Location(s): Chennai

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Keyskills:   Performance tuning Payroll Data validation Sales Workflow ITES Subject Matter Expert Sales management SQL Auditing

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freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end-user. More than 50,000 companies -- from startups to public companies ...