Lead - Product Designer @ freshworks

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Lead - Product Designer

freshworks
7 - 11 years
Bengaluru
7 months ago
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Job Description

Role overview

As a Lead Product Designer in Freshservice (Employee Experience Product), your mission is to create seamless, enjoyable experiences for customers and their end-users using Freshservice. You ll lead design initiatives, balance engineering constraints without compromising UX, and mentor junior designers. Success in this role will rely on your ability to collaborate effectively, present designs through relatable narratives, and adapt to feedback to deliver impactful, scalable solutions.

What Were Looking For

Experience:

6+ years of experience in product design, with at least 2 years in a lead role
Proven track record of thriving in a fast-paced environment, preferably in the B2B SaaS space

Skills:

Strong communication and storytelling skills to justify design decisions and influence stakeholders.
A well-rounded designer with expertise across user research, interaction design, and visual design (a full-stack designer)

Mindset:

Growth-oriented, open to feedback, and able to adapt to new challenges
An optimistic team player who actively contributes to and learns from the design team.

Job Classification

Industry: Software Product
Functional Area / Department: UX, Design & Architecture
Role Category: Other Design
Role: Product Designer
Employement Type: Full time

Contact Details:

Company: Freshworks
Location(s): Bengaluru

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Keyskills: User research B2B SAAS Interaction design Mentor Product design Visual Design

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end-user. More than 50,000 companies -- from startups to public companies ...

Lead - Product Designer @ freshworks

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