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Lead Marketing Analytics @ freshworks

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 Lead Marketing Analytics

Job Description

Job Description
Job Overview:
We are seeking a data-focused and detail-oriented Lead - Marketing Analytics to support the marketing operations and revenue growth functions in a dynamic SaaS environment. Reporting to the Senior Manager - Marketing Operations & Revenue Growth, this role will be responsible for executing data analysis, maintaining marketing dashboards, and providing actionable insights to enhance campaign performance and drive revenue impact.
Key Responsibilities:
  1. Data Analysis & Reporting:
  • Execute data analysis to provide insights on funnel performance, campaign effectiveness, and key marketing metrics including MQLs, SQLs, CAC, and conversion rates.
  • Develop and maintain marketing dashboards using tools like Tableau, Power BI, or similar platforms.
  1. Data Integrity & Compliance:
  • Assist in the management and maintenance of the marketing database, ensuring data accuracy, segmentation, and compliance with data protection regulations.
  1. Lead Scoring & Routing:
  • Support the implementation and maintenance of lead scoring and routing frameworks to optimize funnel performance and lead management.
  1. Campaign Performance Analysis:
  • Analyze marketing campaign data to identify trends, patterns, and opportunities for optimization.
  • Provide reports and data-driven recommendations to the Senior Manager to drive marketing investment impact.
  1. Collaboration & Reporting:
  • Work closely with cross-functional teams including Sales, Product, and Marketing to align data insights with revenue objectives.
  • Prepare periodic performance reports and presentations for the Senior Manager, highlighting key insights and recommendations.
  1. Process Improvement & Automation:
  • Identify opportunities for process automation and data integration to streamline marketing analytics operations.
Qualifications
  • Bachelor s degree in Marketing, Business, Data Analytics, or a related field.
  • 5+ years of experience in marketing analytics, data analysis, or marketing operations in a SaaS or tec

Job Classification

Industry: Software Product
Functional Area / Department: Marketing & Communication
Role Category: Market Research & Insights
Role: Market Research / Insights Head
Employement Type: Full time

Contact Details:

Company: Freshworks
Location(s): Bengaluru

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Keyskills:   Process automation Data analysis Marketing analytics HP data protector Process improvement Analytical Marketing operations data integrity CRM Salesforce

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freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end-user. More than 50,000 companies -- from startups to public companies ...