Senior Software Engineer - Test @ freshworks

About the Role:
Involved in every phase of SDLC, Senior SETs at Freshworks, are in complete ownership of
the testing component of the organization s cutting-edge projects. Interfacing very closely
with developers, they provide expertise in the planning, constructing, execution, and the
successful deployment of programs and products. In the landscape of challenging and
competitive product markets that demand high reliability, a SET is responsible for developing
and integrating test algorithms, test cases, automation scripts and uncover potential bugs,
before anyone else can. They also ensure the product is secure and scalable by checking
security and performance testing and contribute to product continuous Integration and
deployment. All of our Senior SETs are highly responsive, flexible, adapt to succeed, all
within an open collaborative peer environment, solving problems in insightful ways.
This position offers the candidate several opportunities to learn and test world-class B2B
SaaS products that are built using cutting edge technologies.
About the Team:
The Team enforces manufacturability and testability, ensuring a successful and robust
end-product. Freshworks relies on this team to drive better software architecture and design,
promote proper development practices, bug prevention strategies, eliminate weak spots,
among others. This is a team that knows what is right, learns from each other and is
passionate about upholding Freshworks reputation in a world-class product market.
Responsibilities
Participate in Planning meetings and provide Testing estimations for Manual and
Automation
Work closely with Product Stakeholders, Analyze requirements, design and review
detailed test plan and Test cases and execute them
Understands the flow of code and how it interacts with different components and
provide better Test coverage
Develop and execute automation scripts for newly developed features
Modify existing framework to augment feature testing needs
Continuously monitor automation test results and ensure no random test failures in
automation
Identify the cross-browser / platform impacts during the planning phase and ensure
high test coverage
Identify quality assurance process gaps and suggest actions for improvement
Ensures Zero defect leakages
Contribute Non-functional Testing aspects - Performance, Security, and Translation
Work closely with the Development team and ensures code is delivered with high
code coverage
Add Test hooks to improve Test and Automation Coverage
Contribute to continuous Integration and Continuous Deployment

4 - 7 years of experience in Automation testing
Passionate about QA and breaking software systems
Knowledge of Software Testing concepts and methodology
Understanding of Web fundamentals (HTML, Ja