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Lead - Hub Operations @ Flipkart

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 Lead - Hub Operations

Job Description

Designation : Lead Hub Operations

Location : Mumbai (Thane Kalyan Ulhasnagar Vashi)

Reporting : Regional Manager & Area Manager


Key Responsibilities:

The responsibilities of a Lead Hub Operations (g7) are multifaceted and demand a blend of operational acumen, leadership, and analytical skills. Core duties typically include:

  • Operational Excellence: Overseeing all hub operations to ensure efficiency, productivity, and adherence to standard operating procedures (SOPs). This includes managing inbound and outbound processes, sorting, and inventory management within the hub.
  • Team Leadership and Management: Leading and motivating a team of hub executives, associates, and other staff. This involves performance management, training and development, and fostering a positive and productive work environment.
  • Performance Monitoring and Analytics: Tracking key performance indicators (KPIs) such as on-time delivery, cost per shipment, and error rates. The role requires a data-driven approach to identify areas for improvement and implement corrective actions.
  • Cost Management and Optimization: Managing the hub's budget, controlling operational costs, and identifying opportunities for cost savings without compromising on quality and speed.
  • Vendor and Partner Management: Collaborating with third-party logistics partners and other stakeholders to ensure smooth coordination and alignment of operations.
  • Problem-Solving and Escalation Management: Proactively identifying and resolving operational bottlenecks and handling escalations from customers or internal teams in a timely and effective manner.
  • Process Improvement and Innovation: Continuously seeking opportunities to improve processes, enhance efficiency, and implement new technologies and best practices within the hub.
  • Compliance and Safety: Ensuring compliance with all safety regulations and company policies within the hub premises.

Job Classification

Industry: Internet (E-Commerce)
Functional Area / Department: Procurement & Supply Chain
Role Category: SCM & Logistics
Role: Cluster / Hub Manager
Employement Type: Full time

Contact Details:

Company: Flipkart Logistics
Location(s): Mumbai

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Keyskills:   Last Mile Fleet Operations Last Mile Delivery Fleet Management Hub Operations Logistics Operations

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Flipkart

We are a vibrant systems engineering start-up based out of Pune, India, that is trusted for designing the best user-focused technology solutions. We deliver human-led tech-enabled decision systems for small and medium businesses worldwide. We build intelligent systems focusing on quality, performanc...