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Linux Admin- Infrastructure @ Prodapt Solutions

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 Linux Admin- Infrastructure

Job Description

Overview
The role of Infrastructure Support in the IT/Systems sector is crucial for ensuring the smooth operation and maintenance of a companys technical infrastructure. This position plays a vital role in supporting various IT systems, networks, and hardware, contributing directly to the companys success by enabling efficient operations and minimizing downtime. Responsibilities
  •  Strong exposure in ITIL process (Incidents & Requests).  
  •  Excellent & Strong communication skill with Customer/Vendor.  
  •  Following Standard Operating Procedures for BAU support configure and maintain all applicable Servers.  
  •  Perform Health Check of UNIX Servers as per agreed schedules.  
  •  Closure of Tickets, issue resolution and managing services as per agreed SLA.  
  •  Performance monitoring & initiate actions for the servers & sub systems.  
  •  Taking actions against alerts within SLA.  
  •  Action to be taken to optimize Alert & events for permanent resolution.  
  •  Responsible of conduct meeting with customer and preparing MOM to the customer  
  •  Should be able to performing RHEL OS & Security, Open SSL vulnerability remediation on Production & Non Production .  
  •  Able to build a CI/CD pipeline Jenkins job to streamline all the manual operations  
  •  Must be hands on experience in monitoring application related infra alerts.  
  •  Applying the latest security, enhancement and regular patches to the Unix / Linux servers, along with management tools  
  •  Providing support for Unix / Linux incidents and service requests  
  •  Assisting with any firewall / DNS requests related to Unix / Linux servers  
  •  Performing research as required to implement any new Unix / Linux components that are required for project and operations related requests  
  •  Preparing project and operational documentation, such as Run Books and System Operating manuals  
  •  Coordinate between the client employees, Server/System Engineers and third party vendors/providers  
  •  Assisting the Project Manager by providing a technical project coordination role.  
  •  Abiding by Incident, Request including complying with the Service Level Agreements as documented in the Problem Severity matrix.  
  •  Create regular reports for Management requirements.  
  •  Basic shell scripting knowledge such as Bash or Python.  
  •  Able to perform tools installation in all the flavour of OS such as Big Fix Agent , HPSA , Crowd Strike, Splunk agent.  
  •  Should have an experience in OS package upgrade and Kernel upgradation activities.  
  •  Able to resolve kernel panic and OS related issues.  
  •  Performing new file system creation or extension on Redhat Linux servers as per request.  
  •  User/group Administration tasks.  
  •  
  • Job Classification

    Industry: IT Services & Consulting
    Functional Area / Department: Engineering - Hardware & Networks
    Role Category: IT Network
    Role: System Administrator / Engineer
    Employement Type: Full time

    Contact Details:

    Company: Prodapt Solutions
    Location(s): Chennai

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    Keyskills:   python application monitoring alerts itil process linux continuous integration linux server hpsa kernel redhat linux rhel dns networking fix linux administration firewall jenkins infrastructure support splunk bash shell scripting crowdstrike unix

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    Prodapt Solutions

    Prodapt is a two-decade-old consulting & managed services provider, singularly focused on the telecom/DSP (digital service provider) ecosystem that helps clients transform their IT, products, operations, and networks to meet their strategic objectives. Prodapt provides end-to-end IT/software arc...