Senior Engineer/ Assistant Manager- Mod Sales, Delhi @kone Elevators
- Kone
- 5 - 10 years
- Delhi, NCR
- 5 months ago
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Job Description
Position: - Assistant Manage/Senior Engineer, Modernization Sales
Job Location: - New Delhi
Purpose: The modernization sales and operations proactively generates leads with existing customers and together with maintenance farmer (if separated) decides the most optimal approach from the customer perspective. He/she sells all modernizations, full replacements, Advanced People Flow Solutions, and other digital solutions. He/she supports customer budgeting with Asset Management Planning.
Responsibilities and Key Activities
Customer relationship management
- Proactively develops and creates customer relationships in his/her area of responsibility.
- Is accountable for developing KONE position in his/her customer base or market area.
- Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)
- Ensures customer satisfaction and solving complaints with the rest of the KONE team
- Documents the customer and contact information, maintains customer data
- Promotes asset management plans with customers to support budgeting
Sell
- Proactively generates opportunities from existing customer base
- Collaborates with maintenance team for leads (maintenance technicians)
- Is accountable for leads, opportunities, orders / contracts to meet the sales budget and pricing targets. Follows up leads from campaigns
- Is accountable for finding customer needs and that KONEs solution matches with the needs
- Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts within his/her authority
- Validates that the contents of the contract are in line with the negotiation process outcome
- Maintains full information of opportunities, tasks and visits, keeps sales funnel data up-to-date
- Responsible for timely and accurate reporting in CRM
- Responsible for gathering relevant information about market and competitors from the field
- Supports the finance function in money collection.
- Is responsible for the account over the entire sell process
- Is accountable for ensuring decision to tender (Gate 2) by Gate approver (for example based on discount authorities)
- Is accountable for the project/order until Order Booking
- Drives execution of her/his individual sales plan.
Job Classification
Industry: Engineering & ConstructionFunctional Area / Department: Sales & Business DevelopmentRole Category: Enterprise & B2B SalesRole: Branch Sales ExecutiveEmployement Type: Full timeContact Details:
Company: KoneLocation(s): Delhi, NCR
Keyskills: Sales Elevator Sales sales engineer MOD Sales Elevators Elevator Service modernisation
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