Principal Consultant
- Aurionpro
- 10 - 15 years
- Delhi, NCR
- 5 months ago
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Job Description
Job Title : Murex Support Lead Location : Delhi, India
Experience : 10+ years
Employment Type : Full-Time
Department : Capital Markets / IT Murex Practice
Job Summary : Experience : 10+ years
Employment Type : Full-Time
Department : Capital Markets / IT Murex Practice
We are seeking a highly experienced Murex Support Lead to oversee and manage Murex-related support across all project types including BAU, implementation, upgrade, and enhancement projects. The ideal candidate will bring a strong technical and functional understanding of Murex (MX.3), lead support teams, liaise with stakeholders, and ensure system stability and performance for a leading financial institution.
Key Responsibilities : - Lead the Murex support team and ensure timely resolution of incidents, service requests, and problems.
- Act as the primary contact for issue triage and escalation across all Murex streams (FO, BO, MO, Integration, Reporting, Risk).
- Coordinate with business users, internal stakeholders, and external vendors to provide effective solutions.
- Manage end-to-end support for Murex BAU operations, ensuring SLAs and KPIs are met.
- Handle batch support, EOD monitoring, and performance tuning.
- Lead root cause analysis (RCA) and provide permanent fixes.
- Drive continuous improvement initiatives in the Murex landscape.
- Participate in UAT support, patch validation, and post-deployment reviews.
- Document operational procedures and Make knowledge base articles.
- Mentor and guide junior team members.
- 10+ years of experience in Murex support across FO, MO, BO, and Technical streams.
- Strong hands-on experience with Murex 3.1 / MX.3 .
- Sound knowledge of EOD batches, Datamart, Market Data, Workflows, and MxML .
- Good understanding of financial products : FX, MM, IRD, Bonds, Equities, Structured Products.
- Experience in supporting interfaces and integrations with upstream/downstream systems.
- Strong SQL/Oracle DB skills for troubleshooting and data analysis.
- Familiarity with Unix/Linux scripting for automation and monitoring.
- Previous experience in handling production environments and critical incidents .
- Excellent communication, leadership, and stakeholder management skills.
- Exposure to cloud-hosted Murex environments (AWS/Azure).
- ITIL certification or experience working in ITIL-based environments.
- Experience with Agile methodologies and ticketing tools like JIRA, ServiceNow.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: ConsultingRole Category: Management ConsultingRole: Principal ConsultantEmployement Type: Full timeContact Details:
Company: AurionproLocation(s): Delhi, NCR+ View Contact
Keyskills: Unix Structured products Data analysis Automation market data Troubleshooting Operations Murex Monitoring Support Lead
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Aurionpro
Aurionpro Solutions Limited is a global technology product and solution provider. Headquartered in Mumbai, India and San Ramon, North America the company has established 22 offices across 12 countries.
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