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L2 Support - Java @ Relanto

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 L2 Support - Java

Job Description

Job Summary:

We are looking for an experienced L2 Support Engineer with a good understanding of Java applications. This role involves resolving technical issues, working closely with development teams, and ensuring the smooth running of production systems.

Key Responsibilities:
  • Handle application support issues related to Java-based systems.
  • Analyze and troubleshoot technical problems reported by users or L1 support teams.
  • Monitor system health and application performance.
  • Work with development teams to fix bugs and implement improvements.
  • Provide timely updates and solutions to reported issues.
  • Maintain documentation for support processes and common issues.
  • Ensure proper escalation of critical issues.
Required Skills:
  • Good knowledge of Core Java and basic Java frameworks.
  • Understanding of SQL and databases.
  • Basic knowledge of REST APIs and web services.
  • Ability to read and analyze application logs.
  • Strong problem-solving and communication skills.
  • Experience with support tools like JIRA, ServiceNow, etc.
  • Knowledge of scripting (Shell, Bash, etc.).
  • Familiarity with cloud platforms (AWS, Azure, etc.) is a plus.
Qualifications:
  • Bachelors degree in Computer Science, IT, or related field.
  • 4-6 years of experience in application support or similar roles.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: DBA / Data warehousing
Role: Database Administrator
Employement Type: Full time

Contact Details:

Company: Relanto Global
Location(s): Bengaluru

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Keyskills:   web services sql java rest aws dbms hibernate ansible docker spring git devops jenkins j2ee shell scripting html mysql jira python engineering support microsoft azure cloud platforms java frameworks javascript servicenow application support bash

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Relanto

RELANTO GLOBAL PRIVATE LIMITED