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Sap Sd Request To Service Consultant/lead @ Capgemini

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 Sap Sd Request To Service Consultant/lead

Job Description

Your Role:

  • Analyze business requirements related to service requests, quotations, and service order processing.
  • Design and configure SAP SD modules to support R2S processes including inquiry, quotation, service order, delivery, and billing.
  • Integrate SD with Customer Service (CS), CRM, and Field Service Management (FSM) modules.
  • Customize pricing procedures, item categories, and billing types for service scenarios.
  • Support the implementation of service contracts, warranties, and service level agreements (SLAs).
  • Collaborate with cross-functional teams to ensure seamless data flow and process integration.
  • Conduct workshops, prepare functional specifications, and support testing and training.
  • Troubleshoot and resolve issues related to service order processing and billing.
  • Document configurations, process flows, and user manuals.

Your Profile:

  • 5+ years of experience in SAP SD with at least 1 year in service-oriented processes (R2S).
  • Strong understanding of SD master data, order-to-cash, and service order management.
  • Experience with integration to SAP CS, CRM, or S/4HANA Service.
  • Familiarity with Fiori apps and digital service enablement.
  • Excellent analytical, communication, and stakeholder management skills.
  • SAP certification in SD or Service Management is a plus.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Other
Role Category: Other
Role: Other
Employement Type: Full time

Contact Details:

Company: Capgemini
Location(s): Hyderabad

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Keyskills:   R2s SAP SD Sap Sales And Distribution Request to Service

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Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 5...