Team leader @ Flipkart

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Team leader

Flipkart
2 - 4 years
Hosur
6 months ago
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Job Description

Role & responsibilities

Ensure Hub opening & closing is done as per operational standards and requirements.
Supervise the Sorters who receive the shipments.
Planning as per available resources and allocating shipment for bike and van deliveries.
Ensure all team members are trained and are aware of operational standards.
Sorting shipment as per defined routes.
Create the Runsheet/Pickup sheet and assign daily work to WMs.
Prepare Reports; Check and revert on mails.
Execute ERP Transaction.
Prepare and share Day End reports.
Collection of cash, accounting and reconciliation with ERP.
Participate in delivering the shipment/pickup as per operational requirement to the customer when required.
Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR.
Adhering & supporting the organization into seamless adoption of new policies & processes.
Track undelivered shipment in ERP and call customers to identify reasons for non-delivery.
Track wish masters performance on a real time basis to ensure all deliveries are completed as per plan.
Provide support to the Wish Masters enroute and take necessary actions.
Ensure unexplained Zero stock variance at the hubs on a daily basis.
Achievement of Key Performance Indicators of TL as per companys goal.

Preferred candidate profile

Diversity

Perks and benefits

Life Insurance

Medical insurance

Job Classification

Industry: Courier / Logistics
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Team Leader
Employement Type: Full time

Contact Details:

Company: Flipkart
Location(s): Hosur

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₹ -5 Lacs P.A

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Team leader @ Flipkart

Home > Operations

Team leader

Job Description

Job Classification

Contact Details:

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Similar positions

Walkin in For Team lead (Customer support background)

Opening For Team managers in Chennai

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